State Farm® Insurance Agent Brian Lancaster

"The office of Brian Lancaster is total professionalism. I have had interactions with multiple people in the office, and all of them were knowledgeable, responsive, accommodating, and super nice. If you are looking for a great State Farm Agent, give them a call. 5 stars!!!!"

"Like every time I call these people they will tell me they are going to call me back and they don't , they are very unprofessional and I don't know if it's race or what but it doesn't make since it's been going on for about a year I'm calling for quotes or to make payments anything like that they don't return my phone call like they say and it's different ones in the office doing the same thing. It doesn't make since."

"Shelli Cowart saved my business for your office. I was previously dealing with Zach. He flat out lied multiple times. Changed both of my policies to increased amount, even after I paid 6 months in advance. I called him many times and was told he would handle the situation and call me back. I'm still waiting on those phone calls. However, I called right before I was switching to Alfa the other day to find out something on my policy. And Shelli answered the phone and was AMAZING (SO FAR) LOL. That is just cause she is still working on a few things, however she saved my business because there is no way is was staying after the mess with Zach. She was very attentive and fixed most situation immediately and the others she is working on. So give her a raise and she needs to train everyone on how to deal with customers, because she is incredible. THANKS SHELLI"

"It’s seldom the agent, but almost always “the lady up front” that makes or breaks an insurance agency. Shelli Cowart proves that statement true for sure. She helped me navigate a claim that should have been simple but became complicated because of a third party involved. She saved the day and was a tremendous help. She deserves a raise!!"

"Shelli has always been pleasant to talk with. She is quick to respond to my emails and even sent me a happy birthday message. She answers all my questions and has helped me add things to my policy to make it cheaper for me. Thank you"

"Shelly is a pleasure to work with and very helpful!"

"Brian and his team were so helpful with getting my insurance switched over. They saved me a lot of money! Thanks so much!"

"Shelli was helpful and efficient in answering our questions, in regards to our insurance coverage questions. She also provided fast steps on how to switch our insurance over to this office. Very pleased with the staff and team so far!"

"Love the team at Brian Lancaster State Farm! Shaun Toomey is always a huge help with our insurance needs!"

"Brian has always been quick to respond for any insurance needs. A pleasure to do business with."

"Brian and his team were amazing at helping us with homeowners insurance! As first time home owners, we were so thankful to have such a knowledge agent to help us through this process."

"Some of the best people I have ever worked with. Shelli helped me set up all of my policies. Could not have been happier with the service given. Their office dog, Cash is a plus too!!"

"Thank you to State Farm, Brian Lancaster agency for helping me with my insurance! His staff was great in helping me with my coverage needs for car insurance. Everyone in his office was so nice."

"Excellent Agency with a customer-centered approach. You will enjoy interacting with them!"

"Very customer oriented. Great to do business with. Highly recommend!"

"Great group of people to work with. Great customer service goes a long ways."

"Brian was amazing. I told him exactly what I needed and he hopped right on top of it for me. As well as helped me compare bundling insurance policies and showed me how I could be taken care of in the best way. These guys are amazing & truly look out for you. Thank you Brian and Zach!"

"Mr Lancaster ‘s State Farm Office is the best on the coast. I’ve had State Farm insurance a long time he’s my second agent. My first agent retired. They are very professional very helpful and very friendly staff to deal with. Spoke with Marissa this morning. She took care of my needs very quick and professionally. they are fantastic I highly recommend them"

"Brian and his team are top notch! I highly recommend meeting with them to discuss your insurance needs."

"Brian and his staff take very good care of my insurance needs. He insures my home, cars, boat and even my golf cart. I am very pleased with the service of his State Farm office. I would highly recommend"

"Had a fantastic time with this office! Everyone was super helpful and friendly, made getting my life insurance a super simple process. 100% would recommend to anyone shopping around for insurance."

"Brian Lancaster at State Farm Insurance is committed to maintaining integrity, staying responsive to clients' needs, and ensuring that clients are well protected and supported across all their insurance requirements. If you’re looking for value stop looking you found it !!"

"I’ve been a customer for over 3 years and held insurance from 2 other companies over the past 20 years. No one has better attention to their customers than this team. I may pay a little more than the competitors but I do not get the service I receive here. I’ve dealt with many of them but Rachel and Shaun stick out with their timely responses and assisting with claim filing. They earned a customer for life."

"I was having a heck of a time finding the right insurance agent for my home. After reaching out to a few agents, I knew the second that I spoke with Brian, that he was IT! Not only was Brian and his team able to get us the lowest rates, but the customer service has been amazing. Don't waste your time with "second opinions," just choose Brian and State Farm from the start!"

"I filled out a quote request online. Within minutes Emily Hutto reached out to me. She walked me through the process and had an excellent bundle package for my home and auto insurance. She saved my family hundreds of dollars. She was even willing to carry work home to accommodate my schedule and get a deal worked out. Thanks a bunch State Farm and a special thanks to Emily!"