State Farm® Insurance Agent Brian Lancaster

"Brian Lancaster and his team are so helpful and have excellent customer service! You can tell they love what they do because it shows through their hard work and the respect they have for their customers."

"Top notch customer service and flexible! JD Byars is very professional and easy to work with"

"I’ve been a State Farm customer for over 20 years and I couldn’t be more pleased with the level of support I receive. Their customer service is top notch making sure my process is smooth and more importantly stress free. I highly recommend Brian Lancaster and his team for any insurance needs!"

"Professional, quick to respond, and overall Rockstar staff! Thank you for not conforming to the lack of customer service, like so many have nowadays!"

"The office of Brian Lancaster is total professionalism. I have had interactions with multiple people in the office, and all of them were knowledgeable, responsive, accommodating, and super nice. If you are looking for a great State Farm Agent, give them a call. 5 stars!!!!"

"Like every time I call these people they will tell me they are going to call me back and they don't , they are very unprofessional and I don't know if it's race or what but it doesn't make since it's been going on for about a year I'm calling for quotes or to make payments anything like that they don't return my phone call like they say and it's different ones in the office doing the same thing. It doesn't make since."

"Shelli Cowart saved my business for your office. I was previously dealing with Zach. He flat out lied multiple times. Changed both of my policies to increased amount, even after I paid 6 months in advance. I called him many times and was told he would handle the situation and call me back. I'm still waiting on those phone calls. However, I called right before I was switching to Alfa the other day to find out something on my policy. And Shelli answered the phone and was AMAZING (SO FAR) LOL. That is just cause she is still working on a few things, however she saved my business because there is no way is was staying after the mess with Zach. She was very attentive and fixed most situation immediately and the others she is working on. So give her a raise and she needs to train everyone on how to deal with customers, because she is incredible. THANKS SHELLI"

"It’s seldom the agent, but almost always “the lady up front” that makes or breaks an insurance agency. Shelli Cowart proves that statement true for sure. She helped me navigate a claim that should have been simple but became complicated because of a third party involved. She saved the day and was a tremendous help. She deserves a raise!!"

"Shelli has always been pleasant to talk with. She is quick to respond to my emails and even sent me a happy birthday message. She answers all my questions and has helped me add things to my policy to make it cheaper for me. Thank you"

"Shelly is a pleasure to work with and very helpful!"

"Brian and his team were so helpful with getting my insurance switched over. They saved me a lot of money! Thanks so much!"

"Shelli was helpful and efficient in answering our questions, in regards to our insurance coverage questions. She also provided fast steps on how to switch our insurance over to this office. Very pleased with the staff and team so far!"

"Love the team at Brian Lancaster State Farm! Shaun Toomey is always a huge help with our insurance needs!"

"Brian has always been quick to respond for any insurance needs. A pleasure to do business with."

"Brian and his team were amazing at helping us with homeowners insurance! As first time home owners, we were so thankful to have such a knowledge agent to help us through this process."

"Some of the best people I have ever worked with. Shelli helped me set up all of my policies. Could not have been happier with the service given. Their office dog, Cash is a plus too!!"

"Thank you to State Farm, Brian Lancaster agency for helping me with my insurance! His staff was great in helping me with my coverage needs for car insurance. Everyone in his office was so nice."

"Excellent Agency with a customer-centered approach. You will enjoy interacting with them!"

"Very customer oriented. Great to do business with. Highly recommend!"

"Great group of people to work with. Great customer service goes a long ways."

"Brian was amazing. I told him exactly what I needed and he hopped right on top of it for me. As well as helped me compare bundling insurance policies and showed me how I could be taken care of in the best way. These guys are amazing & truly look out for you. Thank you Brian and Zach!"

"Mr Lancaster ‘s State Farm Office is the best on the coast. I’ve had State Farm insurance a long time he’s my second agent. My first agent retired. They are very professional very helpful and very friendly staff to deal with. Spoke with Marissa this morning. She took care of my needs very quick and professionally. they are fantastic I highly recommend them"

"Brian and his team are top notch! I highly recommend meeting with them to discuss your insurance needs."

"Brian and his staff take very good care of my insurance needs. He insures my home, cars, boat and even my golf cart. I am very pleased with the service of his State Farm office. I would highly recommend"

"Had a fantastic time with this office! Everyone was super helpful and friendly, made getting my life insurance a super simple process. 100% would recommend to anyone shopping around for insurance."