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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Priscilla Barnes

Priscilla Barnes

September 21, 2024

5  out of  5
rating by Priscilla Barnes
"Some of the best people I have ever worked with. Shelli helped me set up all of my policies. Could not have been happier with the service given. Their office dog, Cash is a plus too!!"
We responded:
"Thank you for the kind words Priscilla!! I know Shelli was very happy to be able to help you and yes Cash the mascot is the best!!:)"
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Emma Cowart

September 21, 2024

5  out of  5
rating by Emma Cowart
"Thank you to State Farm, Brian Lancaster agency for helping me with my insurance! His staff was great in helping me with my coverage needs for car insurance. Everyone in his office was so nice."
We responded:
"Thank you Emma!! We are so happy that we could help you save on your car insurance!!! We enjoyed working with you!!!! Thank you for allowing us to help you!"
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LANCE BOLEN

September 19, 2024

5  out of  5
rating by LANCE BOLEN
"Excellent Agency with a customer-centered approach. You will enjoy interacting with them!"
We responded:
"Thank you so much Lance!! We enjoyed working with you too!! Glad we could save you money on your car insurance and life insurance!!!! Thank you for the kind words!"
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Joan Johnston

September 11, 2024

5  out of  5
rating by Joan Johnston
"Very customer oriented. Great to do business with. Highly recommend!"
We responded:
"Thank you Joan!! We appreciate you and your business. Thanks for the kind words!!!"
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Ashley Helveston

September 11, 2024

5  out of  5
rating by Ashley Helveston
"Great group of people to work with. Great customer service goes a long ways."
We responded:
"Thank you so much! We appreciate you and your family and thank you for allowing us to help you with your insurance needs!!!"
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Kara Wager

September 11, 2024

5  out of  5
rating by Kara Wager
"Brian was amazing. I told him exactly what I needed and he hopped right on top of it for me. As well as helped me compare bundling insurance policies and showed me how I could be taken care of in the best way. These guys are amazing & truly look out for you. Thank you Brian and Zach!"
We responded:
"Thank you Kara for your business and the kind words!!! We are glad we were able to help you out!! That is always our top priority!!!!"
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bigjim67

March 22, 2024

5  out of  5
rating by bigjim67
"Mr Lancaster ‘s State Farm Office is the best on the coast. I’ve had State Farm insurance a long time he’s my second agent. My first agent retired. They are very professional very helpful and very friendly staff to deal with. Spoke with Marissa this morning. She took care of my needs very quick and professionally. they are fantastic I highly recommend them"
We responded:
"Thank you so much for the kind words thank you for your business and thank you for allowing us to help you and your family with your insurance needs!"
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William Plauche

February 29, 2024

5  out of  5
rating by William Plauche
"Brian and his team are top notch! I highly recommend meeting with them to discuss your insurance needs."
We responded:
"Thank you so much Will! We appreciate you and your family!! We are so happy we could help you guys out with all your insurance needs!!!"
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Kellie Martin

January 25, 2024

5  out of  5
rating by Kellie Martin
"Brian and his staff take very good care of my insurance needs. He insures my home, cars, boat and even my golf cart. I am very pleased with the service of his State Farm office. I would highly recommend"
We responded:
"Thank you Kellie!!! We appreciate you and your family!! We love helping protect you guys with your insurance needs!!! "
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Zachary Finney

October 26, 2023

5  out of  5
rating by Zachary Finney
"Had a fantastic time with this office! Everyone was super helpful and friendly, made getting my life insurance a super simple process. 100% would recommend to anyone shopping around for insurance."
We responded:
"Thank you Zach for allowing us to help you with your life insurance!! We enjoyed working with you so much!!! Please feel free to stop back by anytime!!!"
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Dale Chappell

October 11, 2023

5  out of  5
rating by Dale Chappell
"Brian Lancaster at State Farm Insurance is committed to maintaining integrity, staying responsive to clients' needs, and ensuring that clients are well protected and supported across all their insurance requirements. If you’re looking for value stop looking you found it !!"
We responded:
"Thank you so much for the kind words Dale! We enjoyed working with you as well! You have a wonderful family and we are proud to protect what is most important to you!! "
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Tyler Brenes

July 19, 2023

5  out of  5
rating by Tyler Brenes
"I’ve been a customer for over 3 years and held insurance from 2 other companies over the past 20 years. No one has better attention to their customers than this team. I may pay a little more than the competitors but I do not get the service I receive here. I’ve dealt with many of them but Rachel and Shaun stick out with their timely responses and assisting with claim filing. They earned a customer for life."
We responded:
"Thank you for the kind words Tyler! We appreciate you and your family too. We have enjoyed working with you guys and helping you out!! We look forward to many more years together!!:) "
Profile photo of Julie Klu

Julie Klu

July 18, 2023

5  out of  5
rating by Julie Klu
"I was having a heck of a time finding the right insurance agent for my home. After reaching out to a few agents, I knew the second that I spoke with Brian, that he was IT! Not only was Brian and his team able to get us the lowest rates, but the customer service has been amazing. Don't waste your time with "second opinions," just choose Brian and State Farm from the start!"
We responded:
"You are so kind Julie!! Thank you so much for your kind words. We are so happy to be able to help you and your family with your insurance needs!! It was a pleasure to serve you!!!"
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brian jones

April 8, 2023

5  out of  5
rating by brian jones
"I filled out a quote request online. Within minutes Emily Hutto reached out to me. She walked me through the process and had an excellent bundle package for my home and auto insurance. She saved my family hundreds of dollars. She was even willing to carry work home to accommodate my schedule and get a deal worked out. Thanks a bunch State Farm and a special thanks to Emily!"
We responded:
"Thank you for allowing us to help you and your family!! Emily is great and she is so happy that you guys are happy!!!! "
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Taylor Jemison

March 30, 2023

5  out of  5
rating by Taylor Jemison
"Love this group of people! You can trust that they’ll work hard to take care of you & yours!"
We responded:
"Thank you so much Taylor!!! We loved being able to help you and your new family with your insurance!!! Thank you for trusting us!!!"
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Eubanks Quarters Farms

March 29, 2023

5  out of  5
rating by Eubanks Quarters Farms
"Great service. Super fast at a great price. Super awesome folks."
We responded:
"Thank you Ross for taking the time to leave us a great review!! We really enjoyed working with you and Michelle!! We are so happy we could help you guys out with your insurance and also save you some money!!:)"
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Dean Smitten

March 16, 2023

5  out of  5
rating by Dean Smitten
"Dealt with this agency for my home, cars, and life policy! These folks are fantastic! They made switching over a simple and easy process from start to finish. 10/10 would recommend again!"
We responded:
"Dean- thank you so much for the kind words!! We enjoyed working with you and your family so much! We are glad we could help you guys out!!"
Profile photo of Ashley Moynihan

Ashley Moynihan

January 27, 2023

5  out of  5
rating by Ashley Moynihan
"Love this office! Everyone is so friendly!!! We saved so much money when we switched to State Farm and we have a better insurance policy than we had before!"
We responded:
"Thank you so much Ashley! We are happy we were able to help you and your beautiful family!! Thank you for trusting us!!"
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Jacques T

November 1, 2022

5  out of  5
rating by Jacques T
"Very professional and when I ask for a quote everything was a breeze. Excellent customer service."
We responded:
"Thank you so much for allowing us the opportunity to work with you!! You were an absolute pleasure to work with and thank you!!!"
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Allie Gill

October 8, 2021

5  out of  5
rating by Allie Gill
"10/10 recommend Brian. Super helpful and great energy. Not only was he wonderful but the other staff members (Rachael, Sue, and Nathan) are as well. The office is inviting and they definitely will help you answer any questions you have, and save you some money. 💰💸"
We responded:
"Thank you so much for your kind words!! We try to bend over backwards to help all of our customers just like they are our family!!! Thanks again so much for allowing us to help you with your insurance!!!"
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Summer Bosarge

June 1, 2021

5  out of  5
rating by Summer Bosarge
"By far the best insurance company I’ve had! Nathan was very informative about all of our insurance needs and was very responsive and professional. He’s always available anytime I call or email with questions. I will definitely be staying with State Farm!"
We responded:
"Thank you so much Summer!! We appreciate your business and thank you for allowing us to protect you and your family!!! It is truly our pleasure!!!"
Profile photo of Admiral Nesbary

Admiral Nesbary

May 7, 2021

5  out of  5
rating by Admiral Nesbary
"Professional and very responsive"
We responded:
"Thank you so much!!! We enjoyed working with you. Thank you for your business!!"
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Jan Higgins

May 5, 2021

5  out of  5
rating by Jan Higgins
"I could not have asked for an easier and more professional experience. Customer service is excellent and I was very impressed with their rates. Highly recommend! They deserve 10 star rating!"
We responded:
"Thank you so much for those kind words Miss Jan. We all certainly enjoyed working with you so much! Thank you for trusting us!!!"
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Michael Taylor

April 30, 2021

5  out of  5
rating by Michael Taylor
"Nathan Shepherd was and is one of the most PROFESSIONAL and PERSONABLE agents I have had the pleasure of working with in YEARS I would highly recommend him to anyone including family and friends. And “Like a good neighbor “ Nathan was there!"
We responded:
"Thank you so much for the kind words!! We truly love helping people!! Thank you for your business and for trusting us with you and your families insurance needs. It is truly our pleasure!!!"
Profile photo of Jackie Blackston

Jackie Blackston

April 29, 2021

5  out of  5
rating by Jackie Blackston
"Fantastic experience! Nathan helped me with life and renters insurance and made the process an absolute pleasure!"
We responded:
"Awesome!! Thank you Jackie for trusting us with your insurance needs!! We loved working with you too!!!"