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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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March 22, 2024

5  out of  5 rating by bigjim67
"Mr Lancaster ‘s State Farm Office is the best on the coast. I’ve had State Farm insurance a long time he’s my second agent. My first agent retired. They are very professional very helpful and very friendly staff to deal with. Spoke with Marissa this morning. She took care of my needs very quick and professionally. they are fantastic I highly recommend them"
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William Plauche

February 29, 2024

5  out of  5 rating by William Plauche
"Brian and his team are top notch! I highly recommend meeting with them to discuss your insurance needs."
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Kellie Martin

January 25, 2024

5  out of  5 rating by Kellie Martin
"Brian and his staff take very good care of my insurance needs. He insures my home, cars, boat and even my golf cart. I am very pleased with the service of his State Farm office. I would highly recommend"
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Zachary Finney

October 26, 2023

5  out of  5 rating by Zachary Finney
"Had a fantastic time with this office! Everyone was super helpful and friendly, made getting my life insurance a super simple process. 100% would recommend to anyone shopping around for insurance."
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Dale Chappell

October 11, 2023

5  out of  5 rating by Dale Chappell
"Brian Lancaster at State Farm Insurance is committed to maintaining integrity, staying responsive to clients' needs, and ensuring that clients are well protected and supported across all their insurance requirements. If you’re looking for value stop looking you found it !!"
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Tyler Brenes

July 19, 2023

5  out of  5 rating by Tyler Brenes
"I’ve been a customer for over 3 years and held insurance from 2 other companies over the past 20 years. No one has better attention to their customers than this team. I may pay a little more than the competitors but I do not get the service I receive here. I’ve dealt with many of them but Rachel and Shaun stick out with their timely responses and assisting with claim filing. They earned a customer for life."
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Julie Klu

July 18, 2023

5  out of  5 rating by Julie Klu
"I was having a heck of a time finding the right insurance agent for my home. After reaching out to a few agents, I knew the second that I spoke with Brian, that he was IT! Not only was Brian and his team able to get us the lowest rates, but the customer service has been amazing. Don't waste your time with "second opinions," just choose Brian and State Farm from the start!"
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brian jones

April 8, 2023

5  out of  5 rating by brian jones
"I filled out a quote request online. Within minutes Emily Hutto reached out to me. She walked me through the process and had an excellent bundle package for my home and auto insurance. She saved my family hundreds of dollars. She was even willing to carry work home to accommodate my schedule and get a deal worked out. Thanks a bunch State Farm and a special thanks to Emily!"
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Taylor Jemison

March 30, 2023

5  out of  5 rating by Taylor Jemison
"Love this group of people! You can trust that they’ll work hard to take care of you & yours!"
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Eubanks Quarters Farms

March 29, 2023

5  out of  5 rating by Eubanks Quarters Farms
"Great service. Super fast at a great price. Super awesome folks."
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Dean Smitten

March 16, 2023

5  out of  5 rating by Dean Smitten
"Dealt with this agency for my home, cars, and life policy! These folks are fantastic! They made switching over a simple and easy process from start to finish. 10/10 would recommend again!"
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Ashley Moynihan

January 27, 2023

5  out of  5 rating by Ashley Moynihan
"Love this office! Everyone is so friendly!!! We saved so much money when we switched to State Farm and we have a better insurance policy than we had before!"
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Jacques T

November 1, 2022

5  out of  5 rating by Jacques T
"Very professional and when I ask for a quote everything was a breeze. Excellent customer service."
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Allie Gill

October 8, 2021

5  out of  5 rating by Allie Gill
"10/10 recommend Brian. Super helpful and great energy. Not only was he wonderful but the other staff members (Rachael, Sue, and Nathan) are as well. The office is inviting and they definitely will help you answer any questions you have, and save you some money. 💰💸"
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Summer Bosarge

June 1, 2021

5  out of  5 rating by Summer Bosarge
"By far the best insurance company I’ve had! Nathan was very informative about all of our insurance needs and was very responsive and professional. He’s always available anytime I call or email with questions. I will definitely be staying with State Farm!"
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Admiral Nesbary

May 7, 2021

5  out of  5 rating by Admiral Nesbary
"Professional and very responsive"
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Jan Higgins

May 5, 2021

5  out of  5 rating by Jan Higgins
"I could not have asked for an easier and more professional experience. Customer service is excellent and I was very impressed with their rates. Highly recommend! They deserve 10 star rating!"
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Michael Taylor

April 30, 2021

5  out of  5 rating by Michael Taylor
"Nathan Shepherd was and is one of the most PROFESSIONAL and PERSONABLE agents I have had the pleasure of working with in YEARS I would highly recommend him to anyone including family and friends. And “Like a good neighbor “ Nathan was there!"
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Jackie Blackston

April 29, 2021

5  out of  5 rating by Jackie Blackston
"Fantastic experience! Nathan helped me with life and renters insurance and made the process an absolute pleasure!"
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Daniel Ward

April 28, 2021

5  out of  5 rating by Daniel Ward
"Brian and his team were quick to get me a quote. They worked with me very quickly and got me everything I needed. I know that I am working with an honest company. I would recommend them for home and auto insurance."
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Jeff Brinson

April 21, 2021

5  out of  5 rating by Jeff Brinson
"Brian and team are outstanding! Top notch service, knowledgable, professional and most importantly-friendly and inviting!"
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Penny Bolen geiger

January 19, 2021

5  out of  5 rating by Penny Bolen geiger
"Nathaniel helped me. He was helpful and friendly. I use this agency and would recommend to anyone in need of insurance."
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Jordan Godfrey

December 17, 2020

5  out of  5 rating by Jordan Godfrey
"Brian Lancaster State Farm is always professional and helps me understand my policies in terms I can relate to. Brian and his wife, Jennifer, seem to enjoy working for their clients and listening to their needs. I have referred several family members to his office and all have been very pleased."
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Zak Spaulding

December 11, 2020

5  out of  5 rating by Zak Spaulding
"I dealt with Brian and State Farm for the first time today and am VERY pleased. Brian’s team was very helpful and professional over to the phone, answered any questions that I had, and best of all saved me $200/month!!! I highly recommend, and will be back myself to bundle my other insurances."
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Brad Warren

November 25, 2020

5  out of  5 rating by Brad Warren
"Great family run agency with competitive rates and excellent customer service. Location is perfect if you live from Baker High School to the Mississippi state line. Nathan was incredible to work with. Quotes are done and policies issued in a very timely manner, and Nathan makes sure that I'm getting the coverages I need. They were even able to help with coverage in Mississippi Glad I made the switch to State Farm and couldn't be happier with the way I am treated by Nathan and the rest of the folks at Lancaster State Farm."