State Farm® Insurance Agent Brian Lancaster

"I've been a State Farm for several years, the price has been very competitive, the phone has always been answered, text and emails have always gotten responses almost immediately, and the service that Shelli Cowart and the office staff give is far better than you'd expect. They will go above and beyond to make sure your taken care of. I didn't even know what an audit was or how to go about the ins and outs of one, but luckily for me, I have Shelli and her team that took care of everything. Thanks again Shelli for the amazing service y'all provide."

"Great experience with this agency. Garrett Epps helped me navigate online and made sure I got the coverage I wanted and needed! I’m happy to be a State Farm customer!"

"A very friendly staff and very helpful"

"This office has been very helpful in solving my insurance problems with the state. For some reason the state thought I was not covered on a certain date. I would recommend this office to anyone needing insurance."

"Excellent service from start to finish. Trent was knowledgeable, patient, and found the perfect coverage for me."

"Very polite and quick and easy"

"Great experience"

"Amazing customer service! We were able to bundle our house and cars and saved us so much money. Gracie and JD were the absolute best to work with, SO much knowledge and made this process and absolute dream."

"Brian Lancaster and his team are so helpful and have excellent customer service! You can tell they love what they do because it shows through their hard work and the respect they have for their customers."

"Top notch customer service and flexible! JD Byars is very professional and easy to work with"

"I’ve been a State Farm customer for over 20 years and I couldn’t be more pleased with the level of support I receive. Their customer service is top notch making sure my process is smooth and more importantly stress free. I highly recommend Brian Lancaster and his team for any insurance needs!"

"Professional, quick to respond, and overall Rockstar staff! Thank you for not conforming to the lack of customer service, like so many have nowadays!"

"The office of Brian Lancaster is total professionalism. I have had interactions with multiple people in the office, and all of them were knowledgeable, responsive, accommodating, and super nice. If you are looking for a great State Farm Agent, give them a call. 5 stars!!!!"

"Like every time I call these people they will tell me they are going to call me back and they don't , they are very unprofessional and I don't know if it's race or what but it doesn't make since it's been going on for about a year I'm calling for quotes or to make payments anything like that they don't return my phone call like they say and it's different ones in the office doing the same thing. It doesn't make since."

"Shelli Cowart saved my business for your office. I was previously dealing with Zach. He flat out lied multiple times. Changed both of my policies to increased amount, even after I paid 6 months in advance. I called him many times and was told he would handle the situation and call me back. I'm still waiting on those phone calls. However, I called right before I was switching to Alfa the other day to find out something on my policy. And Shelli answered the phone and was AMAZING (SO FAR) LOL. That is just cause she is still working on a few things, however she saved my business because there is no way is was staying after the mess with Zach. She was very attentive and fixed most situation immediately and the others she is working on. So give her a raise and she needs to train everyone on how to deal with customers, because she is incredible. THANKS SHELLI"

"It’s seldom the agent, but almost always “the lady up front” that makes or breaks an insurance agency. Shelli Cowart proves that statement true for sure. She helped me navigate a claim that should have been simple but became complicated because of a third party involved. She saved the day and was a tremendous help. She deserves a raise!!"

"Shelli has always been pleasant to talk with. She is quick to respond to my emails and even sent me a happy birthday message. She answers all my questions and has helped me add things to my policy to make it cheaper for me. Thank you"

"Shelly is a pleasure to work with and very helpful!"

"Brian and his team were so helpful with getting my insurance switched over. They saved me a lot of money! Thanks so much!"

"Shelli was helpful and efficient in answering our questions, in regards to our insurance coverage questions. She also provided fast steps on how to switch our insurance over to this office. Very pleased with the staff and team so far!"

"Love the team at Brian Lancaster State Farm! Shaun Toomey is always a huge help with our insurance needs!"

"Brian has always been quick to respond for any insurance needs. A pleasure to do business with."

"Brian and his team were amazing at helping us with homeowners insurance! As first time home owners, we were so thankful to have such a knowledge agent to help us through this process."

"Some of the best people I have ever worked with. Shelli helped me set up all of my policies. Could not have been happier with the service given. Their office dog, Cash is a plus too!!"

"Thank you to State Farm, Brian Lancaster agency for helping me with my insurance! His staff was great in helping me with my coverage needs for car insurance. Everyone in his office was so nice."